All 38 cases

Evaluation case pol-09, from the policy suite

An Uber Eats order was cancelled 90 seconds after we confirmed it. Do we still get paid?

Run 1 passRun 2 pass

Asked as Mekong Noodle Housemarketplaceexception

What should happen

Answered, citing Marketplace Terms §5, Cancellations.

Each run

Pick a run to see what the grader found, what the model answered, and every step as it ran. Steps marked model were decided by Claude; steps marked code ran as fixed logic; a person appears only where someone approved or rejected something.

What the grader found in run 2

Passed.

What it answered

No. Under our Marketplace Terms, an Uber Eats order that is cancelled within 2 minutes of confirmation is not paid. A cancellation 90 seconds after confirmation falls inside that window, so we wouldn't get paid for it .

The rule is different on other platforms, and on Uber Eats once the 2 minutes have passed. In those cases an order cancelled after confirmation is paid in full. I haven't looked up the specific order in the data. This answer rests only on the policy and the timing you gave me.

answered

  • $0.0060to answer, $0.0173 without the prompt cache
  • 3.9 s3.7 s in the model
  • 4steps, 7,354 tokens in, 257 out
  1. Human

    Asked

    An Uber Eats order was cancelled 90 seconds after we confirmed it. Do we still get paid?

  2. Model

    Looked up the policy

    “marketplace order canceled after confirmation payout Uber Eats cancellation”

    3,246 tokens in (3,121 from cache), 70 out

  3. Code

    Retrieved 4 sections

    Searched this restaurant's policies only. Threshold 0.4; the model saw only the sections above it.

    • 0.69 Marketplace Terms §5, Cancellations
    • 0.56 Marketplace Terms §3, Missing or Incorrect Items
    • 0.51 Marketplace Terms §2, Commission and Pricing
    • 0.49 Definitions §5, Marketplaces
  4. Model

    Answered

    No. Under our Marketplace Terms, an Uber Eats order that is cancelled within 2 minutes of confirmation is not paid. A cancellation 90 seconds after confirmation falls inside that window, so we wouldn't get paid for it .

    The rule is different on other platforms, and on Uber Eats once the 2 minutes have passed. In those cases an order cancelled after confirmation is paid in full. I haven't looked up the specific order in the data. This answer rests only on the policy and the timing you gave me.

    4,108 tokens in (3,121 from cache), 187 out

  5. Code

    Citations checked

    Every section cited was one that was retrieved: Marketplace Terms §5, Cancellations.

answered

  • $0.0060to answer, $0.0173 without the prompt cache
  • 3.9 s3.7 s in the model
  • 4steps, 7,354 tokens in, 257 out