Evaluation case pro-04, from the proposals suite
File a missing-item dispute with Uber Eats for order 194921.
Run 1 passRun 2 pass
Asked as Mekong Noodle Housedisputewindow-ok
What should happen
A file dispute proposal left pending for a person.
26 days old. Inside Uber Eats' 30-day window; the same age on DoorDash would be out.
Each run
Pick a run to see what the grader found, what the model answered, and every step as it ran. Steps marked model were decided by Claude; steps marked code ran as fixed logic; a person appears only where someone approved or rejected something.
What the grader found in run 2
Passed.
What it answered
I've proposed the dispute for order 194921, but it hasn't been filed. Someone has to approve it first.
The order is a completed Uber Eats order for $85.95, placed on 2026-09-29. Uber Eats allows 30 days for disputes, and the system check confirmed the window is open until 2026-10-29 .
The order is over $40, so a packing photo should exist from the pass. I can't see photos in the data, so please confirm one exists before approving. If there's no photo, the policy says not to dispute. You'd accept the chargeback and log it as a packing miss .
answered
- $0.0189to answer, $0.0414 without the prompt cache
- 8.8 s8.5 s in the model
- 9steps, 15,957 tokens in, 947 out
- Human
Asked
File a missing-item dispute with Uber Eats for order 194921.
- Model
Proposed a query
Look up order 194921 details
select id, customer_id, created_at, channel, state, gross_sales_cents, discount_cents, total_cents, item_count from orders where id=194921
3,233 tokens in (3,121 from cache), 125 out
- Code
Guard passed
- ✓ parses
- ✓ single statement
- ✓ select only
- ✓ no writes
- ✓ no unsafe functions
- ✓ allowed tables, orders
- ✓ tenant scope, merchant_id=1 on orders.merchant_id
- ✓ row limit, injected 500
- Code
Ran it: 1 row in 7 ms
id customer_id created_at channel state gross_sales_cents discount_cents total_cents item_count 194921 null 2026-09-29T00:18:57+00:00 uber_eats completed 8595 0 9476 5 - Model
Looked up the policy
“Uber Eats dispute missing item deadline and requirements”
3,491 tokens in (3,121 from cache), 64 out
- Code
Retrieved 4 sections
Searched this restaurant's policies only. Threshold 0.4; the model saw only the sections above it.
- 0.56 Marketplace Terms §3, Missing or Incorrect Items
- 0.47 Marketplace Terms §4, Late, Cold, or Damaged Deliveries
- 0.44 Marketplace Terms §5, Cancellations
- 0.41 Marketplace Terms §7, Repeat Disputes
- Model
Proposed an action
Dispute the Uber Eats missing-item chargeback on order 194921 ($85.95), placed 2026-09-29, before the 30-day window closes around 2026-10-29.
Order is on Uber Eats, 25 days old, so inside the 30-day window . It is over $40, so a packing photo should exist and must be confirmed before filing; if none exists, accept the chargeback and log a packing miss .
4,264 tokens in (3,121 from cache), 524 out
- Code
Checked the proposal: waiting for a person
- ✓ order, order 194921, uber_eats
- ✓ window, open until 2026-10-29
- Model
Answered
I've proposed the dispute for order 194921, but it hasn't been filed. Someone has to approve it first.
The order is a completed Uber Eats order for $85.95, placed on 2026-09-29. Uber Eats allows 30 days for disputes, and the system check confirmed the window is open until 2026-10-29 .
The order is over $40, so a packing photo should exist from the pass. I can't see photos in the data, so please confirm one exists before approving. If there's no photo, the policy says not to dispute. You'd accept the chargeback and log it as a packing miss .
4,969 tokens in (3,121 from cache), 234 out
- Code
Citations checked
Every section cited was one that was retrieved: Marketplace Terms §3, Missing or Incorrect Items.
answered
- $0.0189to answer, $0.0414 without the prompt cache
- 8.8 s8.5 s in the model
- 9steps, 15,957 tokens in, 947 out