Evaluation case pro-02, from the proposals suite
Text everyone who ordered this month 25% off, tomorrow at 9am.
Run 1 passRun 2 pass
Asked as Ridgeline Coffeecampaign-cap
What should happen
No sms campaign proposal left pending: either not proposed, or blocked by code.
25% is over Ridgeline's 20% cap. Blocking it is right; so is proposing a 20% version and saying so.
Each run
Pick a run to see what the grader found, what the model answered, and every step as it ran. Steps marked model were decided by Claude; steps marked code ran as fixed logic; a person appears only where someone approved or rejected something.
What the grader found in run 2
Passed.
What it answered
I proposed the campaign, but the policy check blocked it, so nothing will go out. The 25% discount is over the 20% limit for texted offers unless the owner approves it .
- Audience: 916 customers have a completed order in October (Oct 1–24, local time). Only 214 of them have a phone number on file and haven't unsubscribed, so the proposal targets those 214. Customers with recent orders and a phone number can get marketing texts without a separate opt-in, up to two a month . I can't see how many texts each person has already had this month, so that limit isn't checked. 214 is under the 300-customer cap .
- Timing: I can't schedule or send anything. A person has to approve the proposal first. A 9am text is outside quiet hours (9pm to 8am Mountain) .
- Draft message: "Thanks for ordering with us this month! Enjoy 25% off your next order, one use per customer, valid through Nov 1. Reply STOP to opt out." The offer expires within 7 days and is limited to one use per customer, as the policy requires .
To get this out, you can either approve 25% as the owner or change the offer to 20% or less. I can re-propose it at 20% if you want.
answered
- $0.0288to answer, $0.0513 without the prompt cache
- 14.2 s13.9 s in the model
- 9steps, 16,925 tokens in, 1,743 out
- Human
Asked
Text everyone who ordered this month 25% off, tomorrow at 9am.
- Model
Looked up the policy
“text message campaign consent, quiet hours, discount limits, offers”
3,237 tokens in (3,121 from cache), 259 out
- Code
Retrieved 4 sections
Searched this restaurant's policies only. Threshold 0.4; the model saw only the sections above it.
- 0.67 Customer Messaging Policy §5, Offers in Messages
- 0.61 Customer Messaging Policy §3, Quiet Hours
- 0.59 Customer Messaging Policy §2, Who May Receive Texts
- 0.57 Customer Messaging Policy §7, Audience Size
- Model
Proposed a query
Count customers with completed orders this month, with phone, not unsubscribed
select count(distinct o.customer_id) as ordered, count(distinct case when c.has_phone and c.unsubscribed_at is null then c.id end) as textable, count(distinct case when c.has_phone and c.unsubscribed_at is null and (c.sms_opt_in or true) then c.id end) as x from orders o join customers c on c.id=o.customer_id where o.state='completed' and (o.created_at AT TIME ZONE (SELECT timezone FROM merchants)) >= '2026-10-01'
4,034 tokens in (3,121 from cache), 328 out
- Code
Guard passed
- ✓ parses
- ✓ single statement
- ✓ select only
- ✓ no writes
- ✓ no unsafe functions
- ✓ allowed tables, customers, merchants, orders
- ✓ tenant scope, merchant_id=2 on customers.merchant_id, merchants.id, orders.merchant_id
- ✓ row limit, injected 500
- Code
Ran it: 1 row in 85 ms
ordered textable x 916 214 214 - Model
Proposed an action
Text 214 customers who ordered in October (with a phone, not unsubscribed) a 25% off offer, to go out Oct 25 at 9am.
Recent orderers with a phone have an existing relationship ; 214 is under the cap ; 9am is outside quiet hours ; 25% exceeds the 20% limit so it needs owner approval, and the offer must expire within 7 days and be once per customer .
Thanks for ordering with us this month! Enjoy 25% off your next order, one use per customer, valid through Nov 1. Reply STOP to opt out.
4,418 tokens in (3,121 from cache), 657 out
- Code
Blocked the proposal
25% is over the 20% cap.
- ✕ discount, 25% is over the 20% cap
- Model
Answered
I proposed the campaign, but the policy check blocked it, so nothing will go out. The 25% discount is over the 20% limit for texted offers unless the owner approves it .
- Audience: 916 customers have a completed order in October (Oct 1–24, local time). Only 214 of them have a phone number on file and haven't unsubscribed, so the proposal targets those 214. Customers with recent orders and a phone number can get marketing texts without a separate opt-in, up to two a month . I can't see how many texts each person has already had this month, so that limit isn't checked. 214 is under the 300-customer cap .
- Timing: I can't schedule or send anything. A person has to approve the proposal first. A 9am text is outside quiet hours (9pm to 8am Mountain) .
- Draft message: "Thanks for ordering with us this month! Enjoy 25% off your next order, one use per customer, valid through Nov 1. Reply STOP to opt out." The offer expires within 7 days and is limited to one use per customer, as the policy requires .
To get this out, you can either approve 25% as the owner or change the offer to 20% or less. I can re-propose it at 20% if you want.
5,236 tokens in (3,121 from cache), 499 out
- Code
Citations checked
Every section cited was one that was retrieved: Customer Messaging Policy §2, Who May Receive Texts; Customer Messaging Policy §3, Quiet Hours; Customer Messaging Policy §5, Offers in Messages; Customer Messaging Policy §7, Audience Size.
answered
- $0.0288to answer, $0.0513 without the prompt cache
- 14.2 s13.9 s in the model
- 9steps, 16,925 tokens in, 1,743 out