Evaluation case pol-12, from the policy suite
Can a lead give a regular 25% off a catering order?
Run 1 failRun 2 pass
Asked as Ridgeline Coffeediscountscatering
What should happen
Answered, citing House Policy §4, Discounts.
Each run
Pick a run to see what the grader found, what the model answered, and every step as it ran. Steps marked model were decided by Claude; steps marked code ran as fixed logic; a person appears only where someone approved or rejected something.
What the grader found in run 2
Passed.
What it answered
No. A lead can't approve 25% off. Under , a discount above 10% that isn't one of the standard ones needs a lead, and a discount above 20% needs the owner. So 25% needs the owner's approval.
Two catering rules also apply under . A catering order over $300 needs the owner's confirmation. Catering orders also need 72 hours' notice and a 50% deposit. Seasonal Specials can never be discounted, so they would have to be left out of the 25%.
The policies don't say that being a regular changes any of this. I didn't find a rule giving regulars a different discount limit.
answered
- $0.0058to answer, $0.0170 without the prompt cache
- 4.0 s3.7 s in the model
- 4steps, 7,151 tokens in, 272 out
- Human
Asked
Can a lead give a regular 25% off a catering order?
- Model
Looked up the policy
“lead approval discount limit catering order”
3,229 tokens in (3,121 from cache), 56 out
- Code
Retrieved 4 sections
Searched this restaurant's policies only. Threshold 0.4; the model saw only the sections above it.
- 0.50 House Policy §6, Catering
- 0.43 House Policy §4, Discounts
- 0.43 Customer Messaging Policy §5, Offers in Messages
- 0.41 Online Ordering and Loyalty Policy §3, Pickup Orders
- Model
Answered
No. A lead can't approve 25% off. Under , a discount above 10% that isn't one of the standard ones needs a lead, and a discount above 20% needs the owner. So 25% needs the owner's approval.
Two catering rules also apply under . A catering order over $300 needs the owner's confirmation. Catering orders also need 72 hours' notice and a 50% deposit. Seasonal Specials can never be discounted, so they would have to be left out of the 25%.
The policies don't say that being a regular changes any of this. I didn't find a rule giving regulars a different discount limit.
3,922 tokens in (3,121 from cache), 216 out
- Code
Citations checked
Every section cited was one that was retrieved: House Policy §4, Discounts; House Policy §6, Catering.
answered
- $0.0058to answer, $0.0170 without the prompt cache
- 4.0 s3.7 s in the model
- 4steps, 7,151 tokens in, 272 out